Are you experiencing issues using Amazon on your device? Here, we have explained how to fix no internet connection on Amazon.
The Amazon app is a one-stop for all. With the app, you can shop and explore, make online purchases and track the progress of your orders.
The mobile app lets you access discounts from Amazon-owned businesses like Whole Foods.
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Below, we have explained why the no internet connection on Amazon and how to fix it.
Why is the “No internet connection on Amazon”?
The no internet connection on Amazon is due to some reasons. These include technical issues in the app, or the server is down.
Also, you may have your network connection turned off, or your device is running on the low data mode. Otherwise, you might have a cache issue, or your network has been limited.
These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.
How to Fix “No internet connection on Amazon”?
1. Wait for a while
Sometimes, the no internet connection on Amazon might be a technical error, or the server is down. In this case, you can only wait till the technical team resolve the issue.
In many cases, the Amazon team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.
2. Clear your app cache
In many cases, clearing the app cache will help you fix the issues. Backlogs of outdated cache usually prevent apps from functioning well.
You can clear the Amazon app cache on Android from your Settings. Go to App Management, locate and choose the Amazon App. Select the clear cache option, and the Amazon App cache is freed.
Launch your Settings app and visit the General tab to clear your iPhone’s Amazon app cache. Under this, choose Amazon and then the iPhone Storage. Finally, select the delete option and reinstall the Amazon app.
3. Remove and reinstall the app
Removing and reinstalling the Amazon app can help you clear the app cache and install the updated version of the app. You can remove the app from the Google Play Store or App Store or your device settings.
Reinstalling Amazon also helps the app to start running afresh.
4. Update the app
If you haven’t updated the Amazon app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.
You need to update the Amazon app to the most recent release to fix the no internet connection on Amazon. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.
Updating the Amazon app will help you fix bugs and glitches that may be introduced in the previous version if the update is aimed at bug fixes and performance improvements.
5. Restart your device
Restarting your mobile phone could be the solution you need to fix the problem. Restart your device, then start the Amazon app again. Now, the app should run perfectly.
6. Contact the Support Team
If none of the solutions above works, and you keep getting no internet connection on Amazon, then you can request the Amazon Support team’s help.
You need to wait for the Support team to resolve your issue and get back to you.
Conclusion
As discussed above, the Amazon mobile app could not work due to various factors. Each case has its solution except when there is a technical issue, or the server is down. If that is it, you will have to wait for the team to fix it.
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Goodness is a lover of technology. He frequently writes about tech products on the Livetechnoid Blog.
