Are you experiencing issues using the Truist app on your device? Here, we have explained how to fix Truist app not working.
The Truist Mobile app lets you take absolute control of your finances right on your phone. You can keep track of your accounts and plan on the go.
Truist is your day-to-day app with the latest banking technology.
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However, some users are currently having issues using the Truist app. For some, the Truist app is not working, while it is not loading correctly for others. Whatever the case may be, we have got you covered.
Below, we have explained why the Truist app is not working and how to fix it.
Why is the Truist App Not Working?
Truist app not working for you could be for some reasons. These include technical issues in the app, or the server is down.
Also, you may have your network connection turned off, or your device is running on the low data mode. Otherwise, you might have a cache issue, or your network has been limited.
These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.
How to Fix “Truist App Not Working”?
1. Wait for a while
Sometimes, the Truist app not working might be a technical error or the server is down. In this case, you can only wait till the technical team resolve the issue.
In many cases, the Truist team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.
2. Switch your network
You may have issues loading the Truist app if you have an unstable network or slow internet access. If you have good internet access and the app refuses to work, it could be that your network has been limited.
In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.
Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.
3. Clear your app cache
To fix Truist app not working, you can clear the app cache. Cache issues usually prevent apps from functioning well.
You can clear the Truist app cache on Android from your Settings. Go to App Management, locate and choose the Truist App. Select the clear cache option, and the Truist App cache is freed.
Launch your Settings app and visit the General tab to clear your iPhone’s Truist app cache. Under this, choose Truist and then the iPhone Storage. Finally, select the delete option and reinstall the Truist app.
4. Remove and reinstall the app
To fix the Truist app not working, you can remove and reinstall the Truist app to clear the app cache and install the updated version of the app. You can remove the app from the Google Play Store or App Store or your device settings.
Reinstalling Truist also helps the app to start running afresh.
5. Update the app
If you haven’t updated the Truist app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.
To fix Truist app not working, you need to update the Truist app to the most recent version. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.
Updating the Truist app will help you fix bugs and glitches that may be introduced in the previous version if the update is aimed at bug fixes and performance improvements.
6. Ensure your date & time settings are correct
The Truist app not working may be a result of incorrect date & time settings on your device. Ensure that the date & time on your device are synced and correct.
Afterwards, you can try to load the Truist app again and see if it works.
7. Restart your device
Restarting your mobile phone could be the solution you need to fix the Truist app issue. Restart your device, then start the app again. It should be running perfectly now.
Conclusion
The Truist mobile app could not work due to various factors. To fix the issue, kindly follow the solutions provided on this page. However, if there is a technical issue or the server is down, you will have to wait for the support team to fix it.
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Goodness is a lover of technology. He frequently writes about tech products on the Livetechnoid Blog.
