Respondents expressed a desire to take a holistic view of how their business operates including front- and back-office operations, investment decision support activities, and data management.
“As we are coming out of a two-year pandemic in which operating models were strained or challenged, there has been a renewed focus on efficiency, and how talent and technology can enable that,” said Ryan Burns, head of Global Fund Services (GFS), North America. “The most successful asset managers are leveraging new technologies and operational approaches, while also seizing the benefits of outsourcing, to enable more efficient and effective decision-making.”
Outsourcing to increase
Respondents expressed increase likelihood of outsourcing, specifically functions that may not be core to their investment process.
This has been driven by the remote work environment (60%), cost of maintaining in-house capabilities (52%) and staffing challenges (51%).
One of the key areas for outsourcing is data management, with almost half of respondents considering this in the next two years.
