Are you experiencing issues using the PayPal app on your device? Here, we have explained why PayPal is not working.
PayPal provides a fast and safe way to send and receive money. It is also popular for its online payment feature allowing to create a merchant account and accept payments.
However, some users are currently having issues using the PayPal app. For some, the PayPal app is not working, while it is not loading correctly for others. Whatever the case may be, we have got you covered.
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Below, we have explained why PayPal is not working and how to fix it.
Why is PayPal Not Working?
PayPal Not Working for you could be for some reasons. These include technical issues in the app or the server is down.
Also, you may have your network connection turned off, or your device is running on low data mode. Otherwise, you might have cache issues, or your network has been limited.
These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.
How to Fix PayPal Not Working?
1. Switch your network
You may have issues loading the PayPal app if you have an unstable network or slow internet access. If you have good internet access and the app refuses to work, it could be that your network has been limited.
In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.
Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.
2. Clear your app cache
You can clear the app cache to fix PayPal Not Working. Cache issues usually prevent apps from functioning well.
You can clear the PayPal app cache on Android from your Settings. Go to App Management, locate and choose the PayPal App. Select the clear cache option, and the PayPal App cache is freed.
Launch your Settings app and visit the General tab to clear your iPhone’s PayPal app cache. Under this, choose PayPal and then the iPhone Storage. Finally, select the delete option and reinstall the PayPal app.
3. Disable your VPN
If you are connected to a VPN service, kindly disable them before using the PayPal app. VPN connection could prevent the PayPal app from working.
Try disabling your VPN connection to fix this issue, then use the PayPal app again.
4. Remove and reinstall the app
To fix the PayPal Not Working, you can remove and reinstall the PayPal app to clear the app cache and install the updated version. You can remove the app from the Google Play Store or App Store or your device settings.
Reinstalling PayPal also helps the app to start running afresh.
5. Update the app
If you haven’t updated the PayPal app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.
To fix PayPal Not Working, you need to update the PayPal app to the most recent version. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.
Updating the PayPal app will help you fix bugs and glitches that may be introduced in the previous version if the update is meant for bug fixes and performance improvements.
6. Ensure the app is compatible
The PayPal app could be incompatible with your device. In this case, you will have issues using the app.
If the PayPal app is not working correctly, check that it is compatible with your phone. If you find out your device is incompatible, try using the app on a different phone, and the problem will be fixed.
7. Ensure your date & time settings are correct
PayPal Not Working may be a result of incorrect date & time settings on your device. Ensure that the date & time on your device are synced and correct.
Afterwards, you can try to load the PayPal app again and see if it works.
8. Restart your device
Restarting your mobile phone could be the solution you need to fix the PayPal app issue. Restart your device, then start the app again. It should be running perfectly now.
9. Contact Support
If none of the solutions above works, and you keep getting the error, you can request the Support team’s help.
You need to wait for the Support team to resolve your issue.
10. Wait for a while
Sometimes, PayPal Not Working might be a technical error, or the server is down. In this case, you can only wait till the technical team resolve the issue.
In many cases, the PayPal team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.
Conclusion
The PayPal mobile app could not work due to various factors. To fix the issue, kindly follow the solutions provided on this page. However, if there is a technical issue or the server is down, you will have to wait for the support team to fix it.
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Goodness is a lover of technology. He frequently writes about tech products on the Livetechnoid Blog.
