Research house Roy Morgan has recognised Bendigo Bank as the most trusted financial institution in Australia for the September quarter.
Bendigo Bank retained the title as Australia’s most trusted bank for the third consecutive quarter.
“It’s a great time of year to make reflections, and I want to take this opportunity to say thank you to our more than 2.2 million customers for trusting us with their banking needs,” said Marnie Baker, CEO and managing director of Bendigo and Adelaide Bank. “Bendigo and Adelaide Bank is a genuine and competitive alternative to the major banks. We’re also a bank with heart and heritage, giving back to the communities we live and work in.
“We work hard to make sure every decision we make, every product we create, and every service we provide is in the best interests of our customers, shareholders, partners, and people. It’s humbling to again be recognised for these efforts by being named the most trusted bank in Australia. Our vision into 2023 remains to be Australia’s bank of choice, with our longstanding purpose of feeding into the prosperity of our customers and communities, and not off them.”
The findings were included in Roy Morgan’s latest quarterly update, which asks consumers to describe why they trust or distrust a brand, using data and insights from more than 60,000 Australians.
Recently, Bendigo Bank was also awarded “Most Trusted Bank” by global data and insights company RFI Global at the Australian Banking and Finance Awards.
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