Jason Back, founder and director of Broker Essentials, recipient of the Dye & Durham Best Industry Service Award at the 2022 Australian Mortgage Awards, explained why brokers should consider using a coaching and mentoring service.
Back, who has more than three decades of experience in the finance industry, is a mortgage broker, mentor, and coach who helps brokers grow their business through a practical and targeted program suitable for both brokers and their admin staff.
“One of the challenges with the mortgage banking industry is that we’re not necessarily all born naturally into running small businesses,” he said. “So, any time that we can get guidance and support or help, I’d strongly recommend it.”
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“The best people in the world, in all their different industries, whether that be sport or music or politics, generally will seek support and guidance,” he said. “And we strongly recommend that all small business owners do the same. And there’s a really fascinating group of providers in the market now that are all looking to effectively just go out there and help people be their best.
“So, we certainly recommend people seek support. Mortgage brokers, business coaches, and business coaches in general will certainly help brokers narrow down their focus around improving their performance, looking at things like productivity growing and scaling their business, staying in touch with changes in the industry, as well as enhancing their personal and professional development.”
Back also explained why Broker Essentials Training and Development program is number one in the industry.
“We’ve taken a very practical and pragmatic approach to helping brokers build, grow and scale their businesses,” he said. “I think I bring a very unique set of skills with over 30 years of experience also running one of Australia’s largest independent brokerages for seven years. It gives me a fairly unique perspective around what works and more importantly, what doesn’t work in the broking market, and also helps brokers understand that everyone’s a little bit different.
“So, we take a very personalized view and the program that I run, I actually don’t outsource any of the coaching. I actually do it all myself. So, when the clients seek support and guidance, they get me.”
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