Each year the DCASA President gives feedback on the activities of the association and plans to deal with current industry challenges over the next 12 months.
This year some of the key take aways from the speech included how DCASA and the National Debt Counsellors Association (NDCA) have been working close on many matters of common concern.
Reinhard also pointed out that DCASA have also been working closely with the National Credit Regulator to keep them informed of industry issues (like client poaching and fake get out of debt review scams) and offering possible solutions.
This year many DCASA members were recognized in the Debt Review Awards including the hard working Vanessa Johst who along with other members helped put together a very successful annual conference.
DCASA have held meetings with many credit providers in an official capacity this past year including FNB, Standard Bank, Capitec (about those adverts and more), FinChoice and Imas (about the task team agreements).
The hosting of the “CIM” meeting late last year also seemed to spark off meetings of the Credit Industry Forum (CIF). The association is very glad these meetings are now underway and members are encouraged to submit feedback for the various sub-committees.
This year these was also increased internal use of webinars and online meetings for members who stay far from the regular meeting places. This ensures all have access to the same benefits and information.
Looking ahead there will be an ongoing effort to ensure all members exhibit good business ethics (so that the DCASA membership really stands for something). Members who do not follow these ethical principals may be invited to leave the association.
There will also be a focus on mentoring new members and upskilling them. This will further enhance the DCASA brand and benefit the industry at large.
