The following is a list of legit companies that hire people to do work from home involving the use of a phone (customer service, tech support, etc.) broken down by type.
What Types of Phone Jobs Are There?
Does Phone Work Require Past Experience?
The short answer is – some do, some don’t.
Phone jobs are actually some of the easiest to get in a lot of cases because many of them don’t require any experience, and some don’t even have education requirements. But it really depends on the company.
For example, you’ll find quite a few customer service jobs in the list below that will only hire people with a year (or more) of prior experience, while others will hire almost anybody and give them a chance.
In a lot of cases, the better paying positions do require some degree of experience, so this is a field where you might want to work your way up the ladder over time, starting off with the opportunities that have the least strenuous requirements, and building up your resume to get better gigs in the future.
What Equipment Do You Usually Need To Do This Work?
Most of these companies will require that you have a headset for making and/or taking calls, so be sure to check out this list of good, affordable headsets you can buy for work from home phone jobs.
IMPORTANT
Not all of these jobs will be open currently. Please don’t get discouraged if they are not.
Positions come and go all the time within companies based on their staffing needs that are always subject to change.
If you see a position or company you’d like to apply for but it’s not open when you check, just bookmark their hiring page and look for it later.
List of Over 100 Work at Home Phone Jobs
Customer Service:
ACD Direct – Read ACD Direct Review – Virtual Call Center Agents. US only. Entry-Level. Not hiring people living in California, Delaware, Massachusetts, Louisiana, West Virginia, Wyoming, Vermont, and South Dakota due to state laws regarding independent contractor requirements. Very flexible scheduling! For inbound phone work, call agents may earn between $0.20 – $0.32 per talk minute depending on the project. New agents who have never contracted with ACD Direct start at $0.25/talk minute.
Advance Auto Parts – Virtual Store Support Operator. Must live in Eastern time zone. Full-time. Maintains composure while de-escalating customer issues. Must be available to work any shift Sunday-Saturday: 8:30 am – 5:30 pm ET or until queue is cleared for closing shifts. Minimum of 2 years related experience and/or training or equivalent combination of education and experience.
Afni@Home – Remote Customer Service Reps & Remote Sales Reps. The exact pay and benefits will vary depending on the position you are hired for. They hire in the US and also other countries.
Alorica – Read Alorica Review – Customer Service, Experience, Tech Support, Collections, and More. US only. Many positions are entry-level. Benefits offered.
Amazon – Read Amazon Review – Customer Service & More. Open to various US states and countries at different times. Often the positions are seasonal but occasionally you will find permanent positions listed. They tend to hire lots of people at one time and the jobs go fast after they are posted.
American Airlines – Reservation Agents. US only, usually specific to certain locations which will vary depending on their staffing needs. Entry-level. Benefits offered. Do a search in the keyword field for “home” to find the home-based job listings if posted.
American Express – American Express occasionally has work from home customer service positions available. High pay.
Answer First – Customer Service. Location-based phone work from home (Tampa Bay area residents). Pay may vary, $17 or more hourly based on your experience.
Asurion – US only and limited to certain states. Some positions pay $19 hourly or more.
BCD Travel – Travel Consultant. US. Search and confirm travel reservations for the customer. Must have travel agent experience and relevant skills in GDS Sabre. Flexible hours.
Care.com – Has several different remote positions available involving the use of a phone, including occasional customer service and sales openings.
CareCentrix – Healthcare Customer Service Reps. Anywhere in the US. Minimum 1 year work experience in customer service required, as well as excellent communication skills. Pay for this position ranges $17 – $22 / hour.
Concentrix – Read Concentrix Review – This is a major staffing company that hires worldwide. However, it appears most of their home-based jobs are in the US.
Curriculum Associates – Sometimes hiring remote customer service reps. Anywhere in the US. 2+ years of prior customer service experience is required, as well as basic Excel skills. Salesforce experience is a plus but not required.
DISH – Customer Service Reps. Several US states. Minimum 6+ months of prior customer service and troubleshooting experience is required, as well as tech savvy. Pay typically starts around $30K / year.
DriveTime – Customer Service Reps. Texas. 3+ years of prior experience in a customer service position is required, as well as excellent communication skills. Bachelor’s degree preferred but not required.
LiveExchange – Read LiveExchange Review – Hires in several different countries, including the US, UK, Canada, France, and Dominica. Work taking calls for many major companies. Fees involved for training. Not hiring in many US states due to tax laws.
Cruise.com – Read Cruise.com Review – Requires at least one year of recent cruise sales experience. Answer incoming calls & help customers w/questions, etc. Pays base plus there are incentives.
Deal Dash – Regularly has openings work from home customer support reps. Some of their positions may be location-based within the US.
Direct Interactions – Read Direct Interactions Review – US only. Get paid to handle calls from motorists with unpaid parking tickets, among other things. You are paid bi-weekly and will earn around $15 hourly. Benefits offered after 60 days. Both part and full time jobs are available.
Five Star Call Centers – Customer Support Specialists. Several US states. 1 year of prior troubleshooting or customer support experience is required, as well as 30+ WPM typing ability. Pay is $15 / hour.
Focus Answering Service – Phone Answering Reps. Anywhere in the US. 40+ WPM typing ability, strong communication skills, a great phone voice and a quiet workspace are all required.
Foundever – Formerly Sykes and Sitel. Hires in multiple US states and sometimes worldwide for customer experience. Pay range is between $16 and $22 hourly.
Go2 – Customer Service Reps. Anywhere in the US. Prior experience in a related role like customer service, customer support etc is required, as well as strong communication skills, a webcam and a headset. Pay rate is unknown.
Hilton Worldwide – Read Hilton Review – This well-known hotel chain uses work from home reservation specialists, customer care coordinators, and customer experience specialists. Sometimes it is required that customer service reps must live near Dallas, TX to train onsite, but reservation reps can be located almost anywhere in the US because training for that job is done virtually.
Home Shopping Network (HSN) – Read HSN Review – Take orders for HSN, answer questions, etc. Pay should be $15 hourly or more.
Hubspot – Read Hubspot Review – Has regular openings for work at home customer service reps. Great benefits. Also open to multiple countries.
JetBlue – Hires work from home airline reservationists. You must train onsite before being allowed to work from home. Locations may vary, but many postings ask that you are based in Utah.
Kelly Services – Read Kelly Services Review – Must have dedicated phone land-line, high school diploma or GED, and be able to provide a quiet working background.
Liveops – Read Liveops Review – US only and paid per talk minute. You are hired as an independent contractor and paid twice a month.
NexRep – Read NexRep Review – Independent contractor positions. Calls routed through computer, no land line needed. Both sales and non-sales positions at times.
Packlane – Customer Service Managers. Anywhere in the US. 2 years of Customer Service Management experience required, as well as great communication and leadership skills. Pay for this position is unknown.
Paycor – Customer Service Advocates. Anywhere in the US. Bachelor’s degree or 4 years of relevant work experience required. Minimum 1 year of prior customer service experience via phone is a must. According to Glassdoor, pay is usually around $21 / hour.
Sutherland – Hiring customer service, sales, and technical support representatives in 48 states. Paid training, employee benefits, and career growth opportunities exist.
TaxJar – Customer Experience Specialists. Anywhere in the US. Strong written/verbal communication skills and basic computer proficiency (MS Office, etc) required, prior sales experience is a plus. Salary is unknown.
Unum – Read Unum Review – US. Work at home handing insurance related calls. Hires people from different time zones.
Ver-A-Fast – US only, except for CA, CO, CT, MA, NV, NY, OR, WA, WI. Pay varies. You are contacting people who have subscribed to newspapers to find out how satisfied they are with services. Also some sales/upselling. Must commit to working at least 10 hours a week. Independent contractor work.
VIPdesk Connect – Read VIPdesk Connect Review – Regularly hiring customer support agents for various brands. Jobs generally for people based in the US, specific states. Most positions pay at least $15 hourly.
Vontier – Customer Service Reps. EST & CST. Prior customer service experience is required, as well as basic MS Office skills and great communication skills. Payrate for this position is unknown.
Wine.com – Customer Service Reps and sometimes other remote positions are open. May require residence in CA, NY, NJ, OH, WA, TX, FL, MA, OR, CO.
Webstaurant Store – Customer Solutions Specialists. KY, OH, TN, WV, WI. Only requirements are great communication skills and a speedy, wired internet connection. Degree preferred but not required. You’ll also need a physical address for your equipment (provided by company) to be delivered, no P.O. Box. Pay is $25 / hour.
The Womb Sauna – A company that provides a mobile service offering ancient herbal steam medication to women who need it. Their careers page occasionally has work from home positions listed for customer retention and also virtual admin assistants.
Working Solutions – Read Working Solutions Review – Phone workers are normally in US, but occasionally hires outside of the country for other work. Also has some data entry available on occasion.
World Travel Holdings – As a virtual agent at World Travel Holdings you will primarily handle inbound calls from the customers of World Travel Holdings’s company owned and partner labeled brands. They do provide equipment.
We find tons of jobs in the customer service industry that are remote, and we add these to our weekly newsletter as we find them. Be sure to get on our list (it’s free) if you aren’t already so you won’t miss anything beyond what’s on this list!
Telemarketing, Sales, Lead Generation:
A Better Call – Requires 2 years experience in business to business appointment setting. Compensation is base plus bonus.
Windy City Call Center – Work from home lead generation for education. Hires in various US states. Pay ranges between $13 and $15 hourly.
Brighten Communications – Read Brighten Communications Review – Business to business telemarketing. Earn up to $21 per hour while working from home. It is required that you have at least one year of past experience.
Cruise.com – Read Cruise.com Review – Hires home-based cruise sales agents on occasion. Pays base plus commission.
eTutor World – Hires remote sales associates to work from home anywhere in the US.
Generation Sales Group – Cold calling. Pay not listed. No land line is needed.
Institute of Reading Development – Read Institute of Reading Development Review – Sign up to work at home, selling reading programs to parents. Between $500 to $1,000 per week may be possible.
Intelliverse – Hires outbound phone sales associates. Pay rate not given. Requires two years past sales experience.
MarketLinc – Phone sales position. You can work as an employee or IC. Employees receive base pay plus commission while IC’s receive solely commission. Open to Canada. To help serve a customer base across North America and other countries, they are looking for Bilingual Sales Agents with language proficiency in both English and one of the following: German, Spanish, Portuguese, and French.
Sales Roads – The appointment setter & lead generation positions are work from home independent contractor opportunities where you can schedule flexible hours and work out of your home office. Full-time, flexible scheduling, and paid holidays offered.
Synergy Solutions – Inbound and outbound customer support calling, also some sales and political calling.
TeleReach – Only hiring in certain states. Part-time or full-time. Must have at least one year of verifiable telemarketing experience.
Welcome Wagon – Read Welcome Wagon Review – Sell Welcome Wagon’s services to various businesses in your local area. Involves some travel.
Looking for only sales jobs that pay base plus commission? Here’s a list.
Technical Support
2U – Read 2U Review – This company regularly hires for tech support for their cloud-based online learning system for colleges.
Apple – Apple hires people to work at home helping customers with troubleshooting and tech support. They also supply their home-based workers with iMacs to do the job.
Cloud 10/Transcom – Read Transcom Review – US only. Pay is around $9 an hour. Employee position and you are paid for your training. No land line needed. Customer support, sales, and tech support.
OneSupport – Read OneSupport Review – Work at home providing tech support for OneSupport. Open to various US states.
Teleperformance – Read Teleperformance Review – Take inbound calls from customers needing technical computer support from the comforts of your home. It is preferred that you’ve had at least six months prior customer service experience. Background check & drug screen required.
Teletech – Read Teletech Review – Customer support phone work and tech support openings available in select locations from home worldwide. You can use land line or Voip as long as Voip isn’t connected through the internet.
Miscellaneous Phone Work:
Aira – Read Aira Review – Work at home doing voice chats with the blind and visually impaired to help them complete day to day tasks. US only. Pay may be around $15 hourly. Flexible.
Aspira – Read Aspira Review – Hires seasonal workers to take reservations for sports organizations. Pays $8.25 an hour and the work runs from May through September. All inbound calling.
Apptical – Read Apptical Review – You get paid per minute and also a flat rate per call. Job involves conducting surveys over the phone for people who have applied for health insurance.
Causeworx – Read Causeworx Review – Hires work from home telefundraisers. Hires in Canada only. You can earn between $20 hourly.
ICF – Survey Interviewers. Various US states. This position appears to be entry level, therefore the only requirements are strong communication skills and data entry skills. Prior call center experience is preferred but not required. Pay should range between $24K and $41K yearly.
GoodStart U – Read GoodStart U Review – Make outbound calls. Medication reminders for people who have signed up for the service.
ParaMeds – Read ParaMeds Review – Work at home doing data retrieval among other things for Parameds. Outbound calling.
Looking For Even More Legit Remote Jobs?
FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely.
Most of what I see there when I check the listings pays well above minimum wage and are known companies.
The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week.
There are also no ads on the site!
Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts.
But it’s cheap — you can get access for a few weeks for just $2.95 for 14 full days!
If you sign up and don’t like it, it’s very easy to cancel right away so you are not billed again. You can do it any point during your 14 days of checking things out.
Go here to check out FlexJobs.
Good luck to you!
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 13 years. Her findings are published weekly here at Real Ways to Earn.
