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Try These Solutions when QuickBooks Payroll Won’t Update


If you are looking for a universal application that serves your accounting needs while reducing the labor you put into maintaining your records on a daily basis, QuickBooks Desktop is the name. One of the most prominent components of QB is the Payroll feature, which supports the organization in managing their employee funds and creates a clear tax picture for each of them. However, numerous users have complained about a common glitch where QuickBooks Payroll Update Not Working or QuickBooks Payroll Won’t Update  even after several attempts. After looking deep inside the error, a corrupted installation file is blamed. Further information on this glitch has been described in the blog below, have a read till the end.

Stuck in a situation where QuickBooks Payroll Won’t Update? Connect with our certified pro-advisors right away and get the perfect solution to this instantly. Dial +1- 855 738 2784

Why My QuickBooks Payroll Update Not Working?

Below is a listicle talking about the top reasons as to why is QuickBooks not updating payroll. There is nothing to worry about if you are unable to find your trigger here –

  1. A damaged company file is the primary contributor to this error.
  2. When the user works on an extremely outdated version of QuickBooks Desktop, the application cannot fetch the latest release details.
  3. Incorrect or invalid information entered in the paycheck.
  4. A corrupted QuickBooks installation file can stop the successful update download.
  5. Operating the application through user details instead of admin credentials.

What to Do when QuickBooks Desktop Payroll Won’t Update?

Here are some of the best and most effective approaches to follow when you can’t update QuickBooks payroll. Read and apply the instructions carefully –

Troubleshooting Method 1 –Try to Perform a Manual Update for QuickBooks Desktop

Due to an internal and hidden issue inside the program, QB is often unable to download and install the updates altogether. You need to do a manual update for the same following the steps below –

  1. Exit from your company file screens and quit the QuickBooks Desktop window.
  2. Press the Windows icon in the bottom-left corner of the screen to view the Start menu.
  3. Go to the search bar and type QuickBooks Desktop.
  4. Move your cursor to the QuickBooks Desktop icon, right-click and tap on the Run as Administrator option.
  5. You should now be on the No Company Open window.
  6. Click on the Help button and select Update QuickBooks Desktop from the drop-down menu.
  7. Move to the Options button and choose the Mark All option. Hit the Save button.
  8. Tap on the Update Now button and select the box beside Reset Update.
  9. Finally, hit the Get Updates button and reboot your computer once this is complete.

What is QuickBooks Error PS038 & How to Resolve It?

Troubleshooting Method 2 – Repair the QB Program by Clean Installing it

In instances where the Update Account feature stops responding to your requests, it is recommended that you execute a clean installation process to fix the issue. This is how –

  1. First and foremost, create a company file backup.
  2. Close QuickBooks Desktop and tap on the Windows icon.
  3. Type Control Panel in the search bar and select the Control Panel option.
  4. Click on Programs and Features in the following window and then Uninstall a Program.
  5. From the given list of programs, locate and select QuickBooks Desktop.
  6. Hit the Uninstall/ Change button and choose to Remove QB.
  7. Follow the on-screen wizard to complete the process and wait for some time.
  8. Now, reinstall QuickBooks Desktop using your installation file and restore the backup of your company file.
  9. At last, download and install the latest payroll tax table update.

Troubleshooting Method 3 – Reinstate Internet Explorer Settings and Update Payroll

Sometimes, the improper updates can trigger an error where the Update does not work. You must restore the browser settings and re-download the updates to reset the entire process –

  1. Quit QuickBooks Desktop and open Internet Explorer on your screen.
  2. Click on the Tools icon in the top-right corner of the screen.
  3. From the drop-down menu, tap on Internet Options.
  4. Go to the Advanced section and hit the Reset or Restore Defaults button.
  5. Press the Apply button and click on OK to confirm.
  6. Now, open QuickBooks Desktop.
  7. Hit the Employees tab and choose Get Payroll Updates.
  8. Tick the box beside Download Entire Update.
  9. Select the Download Latest Update option and wait for the Update to complete until you see a confirmation text on the screen saying “Download Complete.”
  10. Restart your computer system.

QuickBooks Error 15311 | Explanation, Reasons, and Solution

Troubleshooting Method 4 – Utilize the Verify Data and Rebuild Data Tool in QBDT

The Verify and Rebuild Data is an in-built diagnosing and repairing Tool in QuickBooks that is beneficial in curing common technical faults that result in update errors –

  1. Launch QuickBooks Desktop and press the File button.
  2. Scroll down to the Utilities option and hit the Verify Data option. Hit OK to terminate other active windows.
  3. Wait for a short while until the Verify tool does the needful.
  4. Since your program has a problem, an error message will appear on the screen asking you to repair the company file through Rebuild Data.
  5. Now, go back to the File menu button and move to Utilities.
  6. This time you need to select the Rebuild Data option.
  7. Follow the incoming prompts to create a company file backup and press OK.
  8. Allow the Tool to run. Click OK once complete.

Get Rid of QuickBooks Error 15240 Once and for All

QuickBooks Payroll won’t update in several situations due to various triggers, some of which we have discussed above. It is time to conclude our evaluative blog on the same, hoping that it thoroughly supported you in eradicating the issue permanently from your device. Suppose you continue to encounter the problem; in that case, we suggest you get in touch with our pro-advisors via call and troubleshoot it immediately. Ring the +1- 855 738 2784 now.

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