Ask Jasmine 8: Where can I sell Star Wars figurines?

Dear Jasmine, 

Vinegar is mentioned a lot as a cheap cleaning tool, but not which vinegar. I suspect most people have only malt vinegar in their homes. Is this what we are supposed to use or should it be white (not so easy to find) or some other type of vinegar?

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Thank you for your email. 

You should use white vinegar which is generally seen as the best vinegar for cleaning because of its high acidity level (5%). Most supermarkets do stock this product however they usually sell out very quickly online.  

Hey Jasmine, I want to make a complaint about a company but I’m not getting any response from them. What’s the best way to proceed?

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Most of us don’t like complaining, but sometimes it is vital we do to get the service we deserve.

Dear Jasmine

I read your article in the Saturday Daily Mail. Very impressed. I would be grateful for your advice of removing a lipstick mark on a gilet I purchased.
My other request is from your article from some weeks ago about Iceland voucher. I called too late to receive these vouchers. When are they going to do it again? Look forward to hearing from you. 

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Unfortunately, I am not an expert, but having had a look online I did come across some suggestions. Please do bear in mind they do not give advice on which fabric this is suitable for. 

Using rubbing alcohol or hand sanitiser gel 

First, place the item on top of a paper towel with the stain facing downwards. Use a cotton ball or clean white cloth dampened with your chosen alcohol to blot, but not rub the stain. Rinse the stain with cool water before washing the fabric as usual. 

For dried in stains, try hairspray 

Hairspray works as a degreasing agent, so if your item has already been washed and dried this method is for you. Spray the hairspray directly onto the lipstick stain and allow it to sit for around 15 minutes. Use a damp cloth to wipe away the hairspray – and stain – before washing your garment as normal. 

Cut through the stain with a little washing up liquid 

Spray a little water onto the fabric to dampen it, before applying a small amount of washing up liquid directly to the stain. Leave it to work for 15 minutes then use a clean cloth to gently rub the liquid, in a circular motion from the outside in. Rinse the area with more water and allow it to dry. 

I do hope this helps. With regard to Iceland vouchers, I’m afraid I don’t know when they will be doing this again. 

Jasmine,

I have some Star Wars figurines and other items. Do you know where is the best place to get a valuation or to sell them?

Thank you in anticipation. 

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Unfortunately, I am not an expert in this field, and the value will very much depend on the condition of the item and whether they are boxed or limited editions. 

Hi Jasmine, 

I have been selling my books on Amazon for over 7 years. I have never received any royalties. 

In August this year on two separate occasions my son and myself spent over an hour on the telephone speaking to Amazon staff in America. While they were helpful, they too were unable to get into the account. 

Because I want to open my own web page to sell my books, I tried to open an Amazon KDP account, so I could have all my books made into Kindle books. 

However once again I was told that this was not possible as the account was locked. I telephoned the number on the screen. When I tried to contact Amazon on that number, the operator said the number was unavailable.   

Can you help me? 

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I’m so sorry to hear of all the problems you’ve incurred. Unfortunately, Amazon would not be able to discuss your account with us due to Data Protection laws. 

Have you spoken to the UK Customer Services? They can be contacted on 0800 279 7234. 

Amazon should be able to take your through security questions to verify who you are, and then take you through the steps needed to unlock your account. 

I do hope this helps. 

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