The PFS has launched a new Consumer Duty ‘resource’ hub to help Financial Planning members meet the new regulatory requirements arriving next month.
The PFS says it has already been actively supporting members on the FCA’s new regulations and advising its members on their preparations for many months.
The new hub brings together all the existing support materials.
The FCA’s new Consumer Duty will begin on 31 July and will require all regulated firms to ensure that customers are treated fairly at all stages of their ‘customer journey.’
The PFS is making the new hub available to all its 40,000 members in the UK and internationally.
The hub contains guidance documents and expert commentary that PFS members and others across the profession can use to navigate the new rules. It also includes digital learning material for members.
The PFS says will continue to work closely with the FCA to deliver additional member support as the Duty moves through the regulator’s stated implementation phases.
PFS interim CEO Don MacIntyre, said: “The PFS takes its mission to educate and support members to deliver services to the highest professional standards and to advocate for the public good extremely seriously.
“We’ve already developed a broad range of high-quality resources that members can use to develop their knowledge and understanding around Consumer Duty. Our continued efforts over coming months, working closely with the FCA, will ensure the public can be confident that PFS members will continue to be best placed to advise them on all Financial Planning matters in line with these new rules.”
• The new hub is available here: Consumer Duty resource hub.
